Terms and conditions
ARTICLE 1: SCOPE
These general conditions of sale apply to all sales made through the website
ARTICLE 2: ORDERS
Automatic registration systems are considered as proof of the nature and content of the order. VeganForever® confirms the acceptance of its order to the customer at the e-mail address that the latter will have communicated. The sale will be concluded from the validation by VeganForever® of the payment of the order, that is to say from the date of validation of payment for orders paid online by credit card or from the date of receipt of payment by check . VeganForever® reserves in any event the right to refuse or cancel any order from a customer with whom there is a dispute relating to the payment of a previous order.
ARTICLE 3: AVAILABILITY OF ARTICLES
As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time of the consultation of the site by the customer remains dependent on the state of the stock at VeganForever® and of course with the suppliers.
To create our showcase and our sales catalog, we work with databases, enriched according to the information communicated by our suppliers. This database comprising more than a hundred articles, not all of it is stored in our reserves and our offer is then subject to the availability of articles from suppliers.
Only the definitive rupture of an article with our suppliers leads to the deletion of it from our sale offer. In other cases, a new order within a certain period remains possible.
When there is an unavailability on an ordered product, the customer is informed by email or on the invoice of the products dispatched in the case of an order of several articles.
Order delivery deadline: when placing the order and on the order acknowledgment, a delivery time is communicated to customers. It is calculated by adding the longest product availability time to the delivery time of the mode of transport selected by the customer.
From placing the order, to shipping it, the customer has the option of canceling their order.
Pre-order items: articles to appear are available on the veganforever.fr site in Pre-order. This reservation is made with the indication of a date of exit announced by the editor at the time of the opening of the phase of reservation. This release date can be changed at any time by the publisher, who is solely responsible for the marketing of his product.
In all cases, VeganForever® endeavors, from the date of final sale, to send the articles to customers who have reserved, up to the stock supplied by the publisher for the day of release.
ARTICLE 4: PRICE
The prices indicated in euros are deemed to be net, excluding shipping costs. This price includes the price of the products, the costs of handling, packaging and conservation of the products. They can be modified at any time without notice, knowing that the articles will be invoiced on the basis in force at the registration of the order. All orders are invoiced in euros and payable in euros. Any customs fees or local taxes remain the responsibility of the recipient.
ARTICLE 5: SHIPPING COSTS
The shipping costs include a contribution to the costs of preparation, packaging and postage. Remember to group all your items on a single order. We will not be able to combine two separate orders and the shipping costs will be invoiced for each of them.
ARTICLE 6: PAYMENT
You have several payment methods offering maximum security guarantees. You can pay:
- By bank or private card (Visa, Eurocard / Mastercard) can be found directly on the site, in the payment form offered during the order process (secure entry by SSL encryption), by entering the type of card, the number of your card with no space between the numbers, the control number (located on the back of your card) as well as the validity date.
- By Paypal Payment
You have different payment methods and you can even benefit from credit card payment facilities.
Payment can be made either on the secure bank servers of our partners. This implies that no banking information concerning you transits via the site https://veganforever.fr
Payment by credit card is therefore perfectly secure; your order will be recorded and validated upon acceptance of payment by the bank.
ARTICLE 7: DELIVERY
We deliver to your home or relay point. The delivery time includes the time of preparation of the package to which is added the delivery time. VeganForever® delivers worldwide. The buyer is notified by email of the different stages of order tracking: preparation and delivery.
The delivery time includes preparation time and delivery by our carrier. The delivery time announced from 2 to 20 days is valid upon receipt by the buyer of the email of the delivery of the order. The delivery time of (announced by the carrier) does not bind VeganForever® in any longer time.
ARTICLE 8: GUARANTEE - RETURNS - REFUNDS - WITHDRAWAL
The articles provided by https://veganforever.fr are new and guaranteed against any defect. They are identical to those of traditional trade and come from all the publishers and suppliers referenced.
If an item is found to be defective or non-compliant, the buyer has 15 working days, from the receipt of the items, to request an exchange or a refund. If the fifteen (15) day period normally expires on a Saturday, Sunday or a public holiday, it is extended until the next working day.
The customer must return the new or unused items in their entirety and in their original packaging, intact, accompanied by all possible accessories, instructions for use and documentation (in its original cellophane packaging imperatively and with the corresponding invoice ). In such a situation, the buyer must send proof of the vice (s) to email@example.com (description and photos attached).
If the right of withdrawal is exercised, VeganForever® is required to reimburse the sums paid by the customer, free of charge, with the exception of return costs. The refund is due within a maximum of 14 working days from the date of receipt of the returned package (s).
Return shipping costs are then your responsibility.
In the event of a refund, we guarantee that it will be made within 14 days of the date of receipt of the returned package. No cash on delivery will be accepted, whatever the reason.
ARTICLE 9: TRANSFER OF OWNERSHIP - TRANSFER OF RISKS
The transfer of ownership of the products to the benefit of the purchaser will only be made after full payment of the price by the latter, regardless of the delivery date of said products. On the other hand, the transfer of the risks of loss and deterioration of the products will only be carried out upon delivery and receipt of the said products by the purchaser.
ARTICLE 10: PROTECTION OF YOUR PERSONAL DATA
VeganForever® is producer and owner of all or part of the databases making up this site. By accessing this site, the customer acknowledges that the data making it up is legally protected, and specifically refrains from extracting, reusing, storing, reproducing, representing or conserving, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or part qualitatively or quantitatively substantial, of the content of the databases appearing on the site to which it accesses.
ARTICLE 11: LIABILITY
The descriptions of the products present in the databases of https://veganforever.fr were entered according to the information communicated by the editors. VeganForever® is not responsible for the content of the works and cannot be held liable towards the purchaser. VeganForever® cannot be held responsible in the event of force majeure (strike, flood, fire, etc.).
The products offered meet French law in force. VeganForever® declines any responsibility if the article delivered does not respect the legislation of the country of delivery (censorship, prohibition of a title or an author ...). VeganForever® is not responsible for the content of sites to which hypertext links may refer from its own site.
ARTICLE 12: APPLICABLE LAW
All the clauses appearing in these general conditions of sale, as well as all the purchase and sale operations which are referred to therein, will be subject to French law.
ARTICLE 13: ACCEPTANCE OF THE PURCHASER
These general conditions of sale as well as the prices are expressly approved and accepted by the purchaser, who declares and acknowledges having a perfect knowledge of them, and renounces, therefore, to avail himself of any contradictory document and, in particular, his own general conditions of purchase, the act of purchase entailing acceptance of these general conditions of sale.
These conditions are subject to change at any time without notice by VeganForever® Update of the general conditions of sale on January 1, 2018.